

“TBC’ client retention rate, year after year, remains a perfect 100%– an accomplishment that is unmatched in the facilities maintenance services industry!”
The true measurement of customer satisfaction is customer retention. TBC has never lost a client as a condition of non–performance or customer dissatisfaction. In fact, all of TBC’ major contractual agreements have been extended based on client satisfaction. This underscores TBC’ excellent record of contract administration, quality, consistency of service, safety, training, and response to customers’ needs and concerns with its impressive roster of satisfied clients.
Client Roster
- Turner Broadcasting Systems
- – CNN Center (Turner Properties)
- – Turner Athletic Center / CNN
- – Omni Hotel at CNN Center
- Delta Airlines
- – Headquarters
- – Technical Operations Center
- – Crown Rooms & Business Elite Lounge / Atlanta
- – Cincinnati / Northern Kentucky International Airport Board
- – J.F.K. International Airport
- – Delta World Port / Atlanta
- GlaxoSmithKline
- – U.S. R&D Headquarters
- – Corixa Corporation / Biologicals Division
- – Avian Flu Vaccine Plant
- Johnson & Johnson
- – Ortho Clinical Diagnostics
- – Veridex LLC
- AMR Corporation / American Airlines
- Bellsouth
- Coca-Coca Company Headquarters
- Georgia-Pacific
- Tulane University
- – Housing Authority of New Orleans
- – Xavier University (Joint Project)
- IBM / Grubb & Ellis
- Ist American Plaza, Nashville TN
- Nuclear Power Organization / Childress Klein Properties
- Pfizer, Inc.
- The Cloister at Sea Island
- Crowne Plaza Ravinia
- Four Seasons
- J.W. Marriott Hotels
- Sheraton Hotels
- Swissotel
- “W” Hotel
- Tuskegee University
- Jackson State University
- Gourmet Services
Client references are available upon request.