
“TBC’ comprehensive approach to facilities maintenance enables them to service diverse and complex markets, each with its unique facilities maintenance requirements.”
Janitorial Services
TBC has more than 50-years experience providing full–service janitorial and custodial facilities maintenance services to a broad spectrum of businesses and industries. As a multi–year service award winner, TBC has a proven track record of performance in cleaning & servicing complex, Class “A” corporate facilities, and is uniquely qualified to provide an exceptional quality of service for high–profile properties in a wide range of industries.
Within TBC, our Project Management Team at each site is governed by an operating philosophy handed down by the company’s founder – “Inspect what you Expect.” This – the inspection for quality assurance - is a critical component of maintaining the high service levels that TBC is well known for. TBC has made significant investments in a Quality Assurance Program to assure that TBC quality standards are maintained at every site.
However, an even more critical component of TBC’ success is the proper planning and design of the contract from an operational aspect. Every operational variable at each unique site that TBC services is subject to review and scrutiny – and the yield of the investment in proper planning and design is operational success in every measure. This is the level at which the standards and the expectations are set. This planning is carefully considered at the beginning as the proposal itself is constructed. The senior management team is solely responsible for building the staffing model, developing the operational plan that takes into account high efficiency equipment, specialized vs. zone cleaning, executive cleaning, schedules, labor budget rates, employee benefits, management and supervisory areas, etc.
This is a process that the ownership is committed to at TBC. It is not delegated to a sales force or junior management. It is what makes TBC successful in every contract it undertakes.
TBC’ professional staff offers basic to specialized housekeeping services that provide clients and their customers an attractive, clean, healthy and safe environment.
All TBC line employees are required to participate in ongoing, mandatory training in the latest and best janitorial and housekeeping methods and techniques. TBC employees also maintain the appropriate levels of security clearance as required by the specific security protocols of customers.
Quality service, close and consistent communication with clients, and customer satisfaction are TBC’ primary goals. And, with a 100% customer retention rate, TBC’ record speaks for itself!
TBC Janitorial Services include:
- Day Porter/Matron Services
- High Pressure Steam Cleaning/Washing
- CRI Certified Carpet Maintenance
- Parking Lot / Deck Sweeping & Maintenance
- Commercial Kitchen Cleaning & Sanitizing
- Concrete Coatings / UV Floor Coatings
- Marble / Granite Restoration & Maintenance
- Recycling Program Management
- Supply Inventory Management
- Green Cleaning Systems
- 24x7 Emergency Response
- Window Cleaning
- Grout / Tile Flooring Restoration & Sealing